Contact us

We are happy to help answer any questions you have regarding the products we sell, sizing or stock availability. Please email us directly at info@bprimal.com 

Our turnaround time for emails is next business day.

You can also contact us via chat 24/7 - just click on the chat icon in the bottom right corner. 

To return an item for refund or exchange, please submit your return request via this link - https://bprimal.com.au/pages/returns

For assistance with returns, please email us at returns@bprimal.com