Contact us

Hi! 👋

We are happy to help answer any questions you have regarding the products we sell, sizing or stock availability. Please email us directly at 

Our turnaround time for emails is next business day.

You can also contact us via chat 24/7 - just click on the chat icon in the bottom right corner. 

To return an item for refund or exchange, please submit your return request via this link -

For assistance with returns, please email us at



Join the Tribe on Socials:

👣 Show us your bprimal gear in action—tag @bprimal_au on Instagram or post to our Bprimal Facebook page.

📩 Send us through your awesome snaps to have the chance to be featured on our feed.

😊 How many people could your photo influence to make the healthy change to barefoot shoes?