Hi! 👋

We are happy to help answer any questions you have regarding the products we sell, sizing or stock availability. You can contact us via the form below or via these contact methods:

CUSTOMER SERVICE
Phone: 07 3060 8441 (9am-5pm AEST Mon-Fri)
Chat: available 24/7
Email: info@bprimal.com

Our warehouse is located at Darra QLD 4076. All online orders are dispatched from our QLD warehouse - normally same day if order placed before midday AEST. Unfortunately warehouse pickup is not available at this location.

To return an item for refund or exchange, please submit your return request via this link - https://bprimal.com.au/pages/returns

PLEASE NOTE: Online orders cannot be returned in store unless authorised prior - please contact us for approval.

Join the Tribe on Socials:

👣 Show us your bprimal gear in action—tag @bprimal_au on Instagram or post to our Bprimal Facebook page.

📩 Send us through your awesome snaps to have the chance to be featured on our feed.

😊 How many people could your photo influence to make the healthy change to barefoot shoes?