Hi! 👋

We are happy to help answer any questions you have regarding the products we sell, sizing or stock availability. You can contact us via the form below or via these contact methods:

ONLINE CUSTOMER SERVICE
Phone: 07 3060 8441 (9am-5pm AEST Mon-Fri)
Chat: available 24/7
Email: info@bprimal.com

We have store locations in Sydney and Melbourne with click and collect available, or shop online with fast delivery and easy returns.

Online orders are dispatched from our QLD warehouse - normally same day if order placed before midday AEST. Unfortunately warehouse pickup is not available at this location.

To return an item for refund or exchange, please submit your return request via this link - https://bprimal.com.au/pages/returns

PLEASE NOTE: Online orders cannot be returned in store unless authorised prior - please contact us for approval.

Join the Tribe on Socials:

👣 Show us your bprimal gear in action—tag @bprimal_au on Instagram or post to our Bprimal Facebook page.

📩 Send us through your awesome snaps to have the chance to be featured on our feed.

😊 How many people could your photo influence to make the healthy change to barefoot shoes?