Privacy policy

Welcome to BPrimal (https://bprimal.com.au / https://bprimal.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including SMS communications. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect personal information in various ways, including:

  1. Personal Identification Information: Name, email address, phone number, mailing address, and other similar contact information.
  2. Financial Information: Payment details, billing address, and transaction history.
  3. Technical Information: IP address, browser type, operating system, and browsing behavior on our website.
  4. SMS Information: Phone number and any personal information you provide through SMS communications.

How We Use Your Information

We may use the information we collect in the following ways:

  1. To Provide and Manage Services: Including processing transactions, sending order confirmations, and responding to customer service requests.
  2. To Communicate with You: Sending you updates, newsletters, promotional materials, and other information via email or SMS.
  3. To Improve Our Website: Understanding how our website is used to enhance user experience.
  4. For Marketing Purposes: Personalizing and targeting advertisements and promotions.
  5. To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share information with third parties in the following situations:

  1. Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you.
  2. Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
  3. Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

SMS Communications

By providing your phone number, you consent to receive SMS messages from us. You can opt out of receiving SMS messages at any time by following the instructions provided in the message or by contacting us directly.

We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

  1. Access: Request access to your personal information we hold.
  2. Correction: Request correction of inaccurate or incomplete information.
  3. Deletion: Request deletion of your personal information, subject to certain legal exceptions.
  4. Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in the email or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us

By using our website and services, you consent to the terms of this Privacy Policy. Thank you for trusting BPrimal with your personal information.