Shamma - Ibex - Ultragrip (Unisex)

Thickness (inside tread): 4mm

Thickness (total with tread):13mm

Weight: approximately: 213g / sandal (at size 9)

We strongly recommend using the printable templates to check your foot size to ensure a perfect fit - CLICK HERE to access the Sizing Templates.

NOTE: Make sure your printer doesn’t resize or shrink to fit when printing! Larger sizes will need to be printed Poster across 2 sheets of paper.

To size yourself, print the template out and place your foot on the template so that the toe hole is between your big toe and first little toe. Make sure that your toes aren’t hanging off the front of the template, and that your ankles line up with the ankle slots on the sides of the sandal. If the ankle slots are under your foot a little bit, that’s ok, the laces come up and around your feet – just make sure that your toes don’t go past the front of the sandal, that your heel doesn’t go past the back of the sandal, and that the toe hole and ankle slots line up with your feet. For the best fit, we recommend choosing a sandal size that gives you between 32mm to 64cm of extra room in front of your toes and behind your heel.

SHIPPING

We ship to Australia & NZ using Australia Post.

We offer Standard and Express Shipping options

Our standard shipping rate starts from $9.95, Australia Wide with Authority to leave.

When you give authority to leave, you are allowing our carriers to leave the package unattended at your address without a signature. Please note if you opt to leave your order unattended, Bprimal will not be responsible for any lost or stolen packages.

You can elect to have your package delivered with a signature on delivery for an additional $2 fee.

Express Shipping is also available from AU$16.95 (2-4 business days)

International Shipping is available to New Zealand from AU$19.95

All orders placed prior to Midday (AEST) will be dispatched the same day (business days Mon-Fri) with the exception of Sale Periods where we may experience up to 3 day delay for dispatch.

You will receive a tracking number and link to track your delivery once it has been dispatched.

RETURNS

If your order isn’t right for you, you can return it for a refund* or exchange within 30 days of receiving your order. Item must be unworn and in BRAND NEW condition in original box with tags still attached (if applicable). Please note that postage costs to return the item(s) to bprimal remain the customers responsibility with the exception of Australian customers that have purchased our Free Return Guarantee.

FREE RETURN GUARANTEE

Australian customers can elect to include our $1.99 Return Guarantee at checkout, and we will provide you 1x PRE-PAID shipping label if you need to return any items to us for exchange or refund.

SIZE EXCHANGE

Shipping is free for a size exchange (one exchange per order) where we cover the postage to you for the exchange pair. Free shipping for size exchange excludes clearance items.

REFUND

If you are not 100% satisfied with your purchase from bprimal you can return your purchase to us for a full refund minus any postage costs. *Please note that if you have already exchanged your order, you will only be eligible for a store credit if you return the exchange item.

Shamma Sandals are high quality sandals that will last through almost any condition! That being said, you may want to clean or care for your sandals from time to time, especially after those intense trails.

For UltraGrip sandals, we recommend washing the sandals with cool water, and only if needed, a mild soap. Air dry the sandals in a place of moderate temperature, making sure to keep the sandals out of direct heat, sunlight, or steam.

For leather sandals, we recommend using Leather Cleaner + Conditioner.

Please note-As with most materials, when our sandals are stored or placed in intense temperatures and conditions, there is a chance that they can lose their integrity or shape. Conditions such as direct sunlight, heat, cold, steam, or prolonged moisture may damage the sandals. These conditions are nothing to worry about when you're wearing the sandals- only if you store the sandals in any of these conditions or leave them in any of these conditions as part of the cleaning process, there is a chance they could be damaged. We recommend keeping your sandals in a dry, moderate place away from extreme temperatures and weather conditions.