Disclaimer | Terms & Conditions

 

DISCLAIMER

Products offered by BPRIMAL are intended to improve your quality of life, reduce your likelihood of experiencing common foot and lower extremity problems, and address the underlying cause of your foot pain or discomfort. Please note that 1) a slow transition period is required, especially when transitioning to minimalist footwear; and 2) natural foot health products are not suitable for every individual. 

Many people derive significant benefit from our products and information, but the use of these things does not guarantee a favorable health outcome and should not replace the advice provided to you by your physician. These products should always be used conservatively at first, until your body has sufficiently adapted to the changes these products encourage.

 

A LONG-TERM APPROACH

A lifetime spent in conventional footwear changes the anatomy and/or tone of certain foot joints and tendons and other tissues in your lower extremities. Recovering your natural foot health heritage may take significant time, and you should understand that noticeable changes in your foot structure may occur slowly (though pain and other symptoms may dissipate quickly with the adoption of healthy foot habits and natural footgear). In most cases, a “break-in period” is necessary to allow your body to accept the changes and positive adaptations taking place. This usually means wearing your new footgear (foot-healthy shoes, Correct Toesmetatarsal pads, etc.) for short periods at first (30 minutes per day) and then gradually increasing your use of these products over time (often by 30 minutes to 1 hour per day, to tolerance).

 

EXPECTATIONS & CONTRAINDICATIONS

Some people may experience mild foot soreness during the first few days of natural foot product use. This is a normal response. However, if you have any concerns, please do consult your doctor. Some individuals should avoid using natural foot health products, particularly Correct Toes, due to existing medical problems. If you have diabetes and experience diminished sensation in your feet, you should avoid using Correct Toes. You also should avoid using Correct Toes if you experience decreased foot circulation caused by peripheral arterial disease. If you have unique foot anatomy (e.g., webbed toes, club foot, or other congenital deformities), or if you have had foot surgery, review your foot care options with your doctor before using natural foot health products. Always ask your healthcare provider if natural foot health products are appropriate for you and your specific health problems.

Please note that BPRIMAL does not provide medical advice, diagnosis, or treatment, and we will not comment on your specific health problems. The content contained in this website is for educational or informational purposes only and is not intended to replace or augment professional medical instruction, diagnosis, or treatment. Do not shun professional medical assistance or avoid seeking treatment for your health problems due to something you have read or viewed on this website. Schedule an appointment with your primary care provider if have any questions about medical conditions or your health status. You agree that your use of this site is at your own sole risk.

BPRIMAL does not accept responsibility for the use of this website for anything beyond a reference tool, and any use of this website as a diagnosis or treatment tool is at your own risk. BPRIMAL will not be liable for any damages of any kind that come from this website, including, but not limited to, direct, indirect, incidental, consequential, or punitive damages.

We try to ensure that the information shared on the BPRIMAL site is current and accurate, though some information may be dated due to changes in products or the medical field. We recommend that you read any information that comes with the products we sell or feature—including package inserts and information concerning proper use, warnings, contraindications, and precautions—before using the product(s). You should consider reviewing all information and products with your physician, as your doctor can best assess your personal healthcare needs.

Your use of this website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out in these Terms and Conditions. Your use of this website constitutes your agreement to the Terms and Conditions.

BPRIMAL reserves the right to amend the Terms and Conditions at any time and without notice to you. Your continued use of this website after any amendment becomes effective, constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

 

TERMS & CONDITIONS

"we", "our", or "us" means bprimal (ABN 72 562 923 078).

“You”, “Your” means an individual or company wishing to order products or services from bprimal.

You agree that the laws of the State of Queensland, Australia, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute that might arise between you and bprimal.

Colours depicted should be used as a guide only as some fabrics and materials may appear different depending on lighting conditions resulting in colour variations shown on the website.

Prices of products, services, delivery and other charges displayed on these websites are current at the time of issue, but may change at any time and are subject to availability.

By submitting an order, you agree to be bound by these terms and conditions.

We reserve the right to cancel orders at any time.

Order must be paid for in full prior to delivery.

Prices and products are subject to change at any time without notice.

All prices are in Australian Dollars or New Zealand Dollars (website tab select).

Dispatch and delivery dates are provided as a guide only. We take no responsibility for any failure to deliver products within the expected delivery time.

Amendments to orders can be made by contacting bprimal via email or telephone. If an order has already been dispatched we will not be able to exchange the product.

All items purchased from bprimal are made pursuant to a shipment contract. This basically means that the title for such items and the risk of loss passes to you upon our delivery to the carrier or postal service.

All our products are sent to you in good condition and packaged correctly, we cannot guarantee the condition of the product on arrival.

The customer is responsible for the importation of products into their country and must obey the regulations concerning the customer requirements.

As a customer of bprimal you will receive occasional email communications from us that relate to the services we provide to you, and you will have the option to opt-out of all non-essential email.

Unless otherwise indicated, all rights (including copyright) in all content, other material and compilations contained in, or used to create or support this website, including text, graphics, logos, button icons, video images, audio clips and navigational and other software are owned or controlled, and are reserved by bprimal.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

Based on 9303 reviews
84%
(7830)
11%
(1069)
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(36)

My all time favourite shoes.

Quality: Excellent
Sizing: Small
A dream to walk in

I have Morton’s neuroma and capsulitis on both feet and this allows my toes to spread and not need an orthotic. Fantastic! I bought the white then the black. They are also incidentally a very cute and trendy style.

Quality: Excellent
Sizing: True to Size
Freet comfy, grip, waterproof

Had these a few months now, wear them for working with horses, bushwalking, dog walking etc. Love them! Soft, comfortable, don't rub my heels at all. So far waterproof in wet grass and mushy ground. I have very wide feet and no problems, even with winter toe socks. Grip is pretty good too.

Quality: Just Okay
Sizing: Small
Not what I expected

The shoe although my size is very very snug, I have to wear either no socks or the thinnest socks when I go for my runs. Not much movement capacity within the shoe either and no potential for the material to expand.

Quality: Excellent
Sizing: Small
Unbelievable comfort

I have Morton’s neuroma in both feet and capsulitis and these shoes enables me to splay my toes which gives me nearly complete relief without orthotics. So happy my podiatrist (Victoria from ACT) recommended I shop here.

Quality: Just Okay
Sizing: True to Size
Not barefoot shoes at all

Bought this because lems is known for their barefoot shoes, but this one is not, compared with be lenka, left in the pic, it's so different, it looks and feel more like my uncomfortable pumas, on the right.
Sadly bought them in clearance so I can't returned, and they can't do anything for an unsatisfied customer, waste of money

Thanks for your feedback – we're sorry the Trailhead didn’t meet your expectations. This style is built on Lems’ Medium Natural Fit last, designed for a more active, snug fit.

Lems shoes come in three Natural Fit shapes: Widest, Wide, and Medium – and the Trailhead is the most structured of the range. We do highlight this in the Size & Fit Guide to help customers choose the right fit.

If you’d like help finding a more barefoot-style option, we’re happy to guide you.

Quality: Excellent
Sizing: True to Size
They work!

I have sensitive feet and like running on gravel trails. These, combined with the ortholite inserts really help with comfort.

Quality: Just Okay
Sizing: True to Size
Look great.. but not durable

I really like the look and feel of these shoes. I bought them for boxing training so I only wear them in the gym on carpet... After one month the grip/ tread is totally worn off! Wish they were more durable as I really like the aesthetics. Bprimal I'll be in contact for a new pair of shoes... something more durable :)

Quality: Excellent
Sizing: True to Size
No break in time and fit like a glove.

27 years of doing a job/business walking in and around houses. The Primal 3 are the most comfortable shoes by far, I have ever put on. After my first day with them on, I got home and didn't even feel like taking them off.
No break in time on the shoe at all. Unbelievable.
I'm getting another pair. The way shoes should have always been made. Thanks Lems.

Quality: Excellent
Sizing: Small
My toddler loves them

My 3 year old doesnt like wearing shoes. She finds most of them hard. I wasnt sure if she’d like them but im so glad she loves them. They arent so easy to take off which is a plus for us as she doesnt take them off so often. I really want same shoes in my size 😄

My daughter loves it and she can put on and take it off herself, which makes her very happy!

I ordered the shoes because that looked great and was affordable. I accidentally believed my size was a 43 from the internet charts and I found it was too small. When I called up bprimal they were excellent in providing me an exchange and now that I received the size 45 I am so happy with them. Definitely recommend I have never had a shoe like it.

Love my new lems! Beautiful colour and very comfortable. I'm about to be hiking daily and love that my feet will be super comfortable and supported, and as they are barefoot shoes I can wear my correct toes inside them too!

Love these so much, so comfy. My feet feel so much better now after a dog walk, I am a US size 7 and went for a 7.5 and it is perfect

I am super happy with these shoes. I put off this decision for a long time as they aren’t exactly affordable. However I needed a pair more suitable for work and wanted to start the year the right way.
They are instantly comfortable and I really like the cork insole. These shoes also dress up and down. Either with jeans, chinos or dress trousers.
I do recommend these to anyone on the fence.

We love the freedom bprimal brings to school life 🩷

B Primal shoes are pretty much the only shoes my Daughter will wear due to her sensory issues. They are amazing quality and so comfortable!!!

Super comfy. I took the time to watch the YouTube video adjust them properly and they even fit my high instep hobbit feet beautifully. Will be getting another pair soon.

Debated sizes going up or as per size chart. In the end my usual UK9 is a perfect fit. Quality is excellent, comfortable right out of the box, did a 5km hike day two, fantastic shoes. Lots of grip, and yes, not a fully barefoot shoe but a great support trail run/hike shoe.

Absolutely love them. Size 10 in vans is a true perfect fit. It’s insane how comfy they are straight away.

I shouldn’t have been so apprehensive and got them when i first looked at them.

I'm really happpy with the Shamma Mountain Goats. Nowadays Shamma call these sandals Elite Alphas. They have great grip and I highly recommend printing their size templates and studying the overall clearance around the foot. I did this and avoided getting a size too big. I also invested in the power straps and these have made them feel even more secure.

I bought these in early December 2024 and haven't been able to take them off. They are so comfy and stylish in a retro way, with plenty of room to accomodate my toe correctors (I have bunions on both feet), and versatile enough to go with jeans, dresses, shorts. I have rather high arches, and was wondering about the zero drop design. Have been walking all over Sydney in them without getting sore feet, they didn't require any "breaking in".

Was worried they'd show dirt easily, being a pale cream/beige, but they've been fine so far. Taking them travelling overseas for the next few months.

p.s. I'd initially bought these online, and went to the physical store at Neutral Bay to change one size down. The shoes are true to size, but I had thought I needed a larger size. The staff at the store were friendly and helpful.

I’ve only worn them a couple of times but so far they look and feel great! Wide enough to not annoy my bunions. I took the insoles out first extra space.

This is my first pair of Lems after wearing Vivo barefoot shoes for years. They are fantastic. They are very comfortable and light to wear and the wide toe box is amazing.
Customer service was excellent both on the phone when I called to ask for advice and online with returns while I was finding the correct size for me.
Highly recommended.

Super-comfy boots that have been perfect on my first, short walk. I
sustained a fracture dislocation in my left foot during my teens in a motorcycle crash, so buying hiking boots/shoes isn’t always easy. Previous pairs have either given me blisters or fallen apart fairly quickly. These are bliss to wear, and will hopefully last a bit longer!